REGISTERING A NEW CLAIM

Travel Claims Services no longer manages new claims on behalf of MAPFRE Asistencia.

Charles Taylor is the claims administrator appointed by MAPFRE Asistencia to manage new claims on its behalf.

To register a new claim, please call Charles Taylor on 01243 219 595 and their contact centre will guide you through the process.

EXISTING CLAIMS with TRAVEL CLAIMS SERVICES

If you have an existing claim for which you have been given a claim number by Travel Claims Services, don’t worry, you can still contact us via:

Please have your claim number to hand to enable us to locate your claim more quickly.